Smart Screening for Specialised Banking Roles
Using Psychology and AI to optimise hiring process
How OTP Bank cut 20.6 hours of manual screening down to 2 and interviewed only the top 2% of 200+ applicants for a specialised Fraud Monitoring role.
- applications screened
- 200+
- applications screened
- shortlisted for interview
- Top 2%
- shortlisted for interview
- HR workload reduction
- 90%
- HR workload reduction
The challenge
OTP Bank faced a hiring challenge for the Fraud Monitoring and Prevention Associate role, which required a combination of banking expertise, analytical skills, and software testing knowledge. Finding candidates with this unique skill set was difficult, and the overwhelming volume of over 200 applications - many from unrelated fields like software development and project management, without prior banking experience - made manual screening long and demanding.
HR team had to dedicate resources to filtering through mismatched applications, during a highly turbulent period filled with competing priorities. To streamline the process and ensure only the most qualified candidates moved forward, OTP Bank needed a data-driven solution that could quickly and accurately support the identification of top talent.
The solution
OTP Bank used Recrewty to streamline the selection process for the highly specialised Fraud Monitoring and Prevention Associate role. Instead of manually filtering through over 200 applications, Recrewty’s resume analysis instantly suggested candidates with relevant experience, while psychometric testing enabled further identification of top performers - enabling OTP Bank to focus only on the most ideal candidates.
- 1
CV Analysis
Automatic insights based on relevant banking and fraud prevention experience.
- 2
Psychometric Testing
Assessing key traits such as Intelligence, Time Management, Teamwork, Integrity, and Emotional Stability to ensure each candidate was a fit for both the role and the team culture.
- 3
Automated Shortlisting
Identifying top candidates who perfectly met OTP Bank’s requirements for final interviews.
Why OTP Bank chose Recrewty
While OTP Bank’s existing HR systems and Applicant Tracking System (ATS) provided infrastructure, metrics, and a library of tests, they lacked the ability to accelerate hiring and support HR in decision-making. As an attractive employer who is constantly growing, the OTP Bank HR team wanted a solution that would not only optimise their hiring process but also improve the quality of hires. The priority was not just cutting down manual work, but having precise insights on who is the best fit for the role and for the company.
Recrewty provided the perfect balance - using AI and psychometric testing to increase efficiency, maintain compliance, and improve the quality of hires, all while keeping the human in the loop.
Results
Only 4 candidates selected for interviews
HR only met with the best-fit candidates, making the interview process 100% relevant.
90% HR workload reduction
Manual screening and phone interviews were eliminated, cutting 20.6 hours of work down to just 2 hours.
Improved hire quality and retention
Scientifically validated psychometric testing ensured candidates matched both role requirements and team dynamics, increasing long-term job fit and retention.
Talent utilisation across teams
One shortlisted candidate was reconsidered for another role, surfacing transferable skills for other positions within the bank.
With Recrewty, I only spoke with the right candidates. The four shortlisted candidates were of the highest quality, and any one of them could have been hired. The process saved us so much time and effort.
About OTP Bank Serbia
OTP Bank Serbia is one of the leading financial institutions in the country, offering a comprehensive range of banking, lending, and financial services to individuals, businesses, and corporate clients. As part of the OTP Group, a dominant banking player in Central and Eastern Europe, the Serbian branch is committed to innovation, security, and customer-centric banking solutions.
Beyond banking, OTP Bank Serbia is a key corporate supporter of innovation, collaborating with startups to drive digital transformation. By partnering with companies like Recrewty, it embraces cutting-edge solutions to enhance efficiency and service quality.
Frequently asked questions
What role was OTP Bank hiring for?
OTP Bank was hiring for a Fraud Monitoring and Prevention Associate - a specialised role requiring banking expertise, analytical skills, and software testing knowledge.How much time did Recrewty save OTP Bank?
Manual screening was reduced from 20.6 hours to 2 hours, a 90% reduction in HR workload on the hiring process.How many candidates applied, and how many were shortlisted?
Over 200 candidates applied. Recrewty shortlisted the top 2% (4 candidates) for final interviews, ensuring every interview was relevant.What traits did Recrewty assess?
Recrewty’s psychometric testing assessed Intelligence, Time Management, Teamwork, Integrity, and Emotional Stability to match both role requirements and team culture.
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